Verisage Privacy & Data Usage Policy

Verisage LLC ("we", "us", or "our") operates the https://www.verisagecustomsoftware.com website and provides custom software development and technology consulting services. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information we receive from users of our site and services. We are committed to protecting your privacy and managing your personal information transparently and in accordance with applicable laws.

We collect information that you provide directly to us, such as when you contact us via our website, sign up for our services, or interact with us in any other way. This information may include, but is not limited to, your name, email address, company details, and any other information you choose to provide.

We also collect technical data, which includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data.

We may create aggregated, de-identified or anonymized data from the Personal Data we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified or anonymized data and share it with third parties for our lawful business purposes, including to analyze, build and improve the Services and promote our business, provided that we will not share such data in a manner that could identify you.

The data we collect is used to:

• Provide and improve our services;
• Fulfill our contractual obligations;
• Respond to inquiries and provide customer support;
• Conduct analysis or valuable information so that we can improve our site;
• Monitor the usage of our site;
• Detect, prevent, and address technical issues;
• Comply with our legal obligations, resolve disputes, and enforce our agreements.

We process your personal data based on:

• Your consent, as provided at the time of data collection;
• The necessity of fulfilling our contractual obligations to you or to take steps at your request before entering into a contract;
• Our legitimate interests in operating and improving our business, provided those interests do not override your rights and interests.

We may use subcontractors, including those based internationally, to assist us in providing our services. We do not restrict access to personal data to U.S.-based subcontractors unless specifically requested to do so. To request special treatment, please contact us at the information below or contact the Principal in charge of your project.

We may also disclose your information:

• To comply with the law or respond to lawful requests or legal processes;
• To protect the rights and property of Verisage LLC, our agents, customers, and others, including to enforce our agreements, policies, and terms of use;
• In an emergency, including to protect the personal safety of any person; and
• As part of a transaction or potential transaction where Verisage LLC merges with another organization or sells its assets.

You have the right to access, correct, delete your personal data, and the right to data portability. You may also have the right to restrict or object to the processing of your data. To exercise these rights, please contact us at the information below.

We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure.

We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you with our Services. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.

We primarily process data within the United States. Any international transfers of data will be conducted in compliance with applicable law and with appropriate safeguards in place.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us at info@verisage.us or reach out to the Principal in charge of your project.